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Closed mortise lock case with spindle opening, keyhole, latch and deadbolt on a wooden workbench. — Vintage Mortise Lock Service, Toronto

Change or rekey · Toronto

Vintage Mortise Lock Service

The key turns freely in the round cylinder on the door, all the way around and back, without the bolt shifting at all. The cylinder itself wobbles slightly when you press it, as if it has come loose inside the door.

Call now · open 24/7(289) 804-7704

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In plain words

Servicing the original lock is usually the better choice for an older home, for practical reasons as much as sentimental ones. Cutting a period door for a modern cylindrical lockset means boring a large hole through the stile and leaves the old mortise to be filled; a repaired mortise case avoids all of that. Where the home is a designated heritage property, keeping the hardware may also be what the municipality expects. The service treats the door as something to preserve: minimal disturbance, parts matched to the original, a strike adjusted rather than replaced, and the old lock left running smoothly for decades to come.

Sound familiar?

The old skeleton key still fits the keyhole, but it now needs a jiggle, a lean on the door and a little luck before the bolt moves. Last week it took three tries. You have one key and no idea where a second could come from.

How the visit goes

Vintage Mortise Lock Service · Toronto

How the visit goes

Technician in a cap holding a car key fob beside an open vehicle, with a tablet and key parts on a bench.
  1. 1

    How the knob and key actually behave

    A short conversation with the hardware comes next. The knob is turned and released: does it return smartly, sag back, or not return at all? Is there free play before the latch moves? The key is tried in the deadbolt with the door open: does the bolt throw fully, catch part way, or ignore the key while the key turns? The thumb-turn gets the same test. Each answer points somewhere different inside the case, a latch spring, a hub spring, a worn hub square, a deadbolt lever, a cylinder cam, and the locksmith is building a short list of likely parts before the cover ever comes off.

  2. 2

    Cutting a bit key to the lock

    For a bit-key lock, keys are made to the case rather than copied from a pattern. A blank with the right bow, shank and bit size is chosen, then the bit is filed by hand to clear the wards inside the case and to lift each lever to the correct height. The key is tried, marked, filed again and tried again until it turns the bolt cleanly from both sides. A second key is made to match while the first is fresh. Where a working original exists, it is used as a guide and the new key is cut to it, and a worn original can itself be gently restored if the customer wants to keep using it.

  3. 3

    Parts, records and the house file

    Anything that came out of the lock, a broken spring, a worn lever, the old cylinder, is offered to you rather than thrown away; some owners keep the originals with the house's papers. The locksmith leaves a short account of what was done: the case type and size, what was replaced, whether keys were made or a cylinder rekeyed, and how the strike was adjusted. For a designated heritage property this record shows the original hardware was retained. For everyone else it is simply the sheet you hand to the next locksmith, or the next owner, so nobody has to rediscover what is inside the door.

In the van

  • Reproduction mortise case
  • Deadbolt lever springs
  • Warding files
  • Cylinder set screw
  • Mortise cylinder and cam

What affects the quote

  1. 1

    Strike and hinge work

    Where the door has dropped or swelled, adjusting or moving the strike and tightening or packing hinges is part of the fix. It is small work but it is listed, so you see what was done to the door.

  2. 2

    Missing or mismatched trim

    Sourcing a knob, escutcheon or thumb-turn to match the survivors, from salvage or reproduction stock, is quoted as parts plus the search. Reusing your own trim from another door avoids that line.

  3. 3

    Parts that must be ordered

    A reproduction case or an unusual cylinder size may have to be ordered to measurement, which means a second visit to fit it. The quote separates the first visit from the return.

Same fees day, night or weekend.

Have it ready

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(289) 804-7704

Vintage Mortise Lock Service: questions

Advice · (289) 804-7704

Which parts usually need replacing?

Springs, first and foremost: the latch spring, the hub spring that returns the knob, and the small springs on the deadbolt levers. After that, the spindle and knob set screws, a hub whose square has worn round, a worn deadbolt lever or follower, and on later locks the cylinder set screw or the cylinder itself. Bolts, cases and trim are almost always kept, cleaned and refitted rather than replaced.

Can the work be done with the lock left in the door?

Rarely, and it is not the better route. Almost everything that fails is inside the case, and the case only opens once it is out of the pocket, which takes a few minutes and leaves no mark. Working through the keyhole with an unapproved or over-applied spray tends to wash out what little lubricant should stay and gums the levers later. Removing the case, cleaning it properly and refitting it is the repair that lasts.

What does the service visit involve, step by step?

The locksmith checks your authority to request the work, examines the door and lock, and tells you what it needs. The knobs, plates and cylinder come off, the case slides out of the door edge and is opened on a bench, cleaned, re-sprung and repaired. Keys are made or the cylinder rekeyed, the door pocket is tidied, everything goes back on, and the strike is adjusted. You test the finished lock from both sides.

Toronto, Ontario

Toronto information

Town
Toronto, Ontario
In business
16 years
Hours
Open 24/7 · nights, weekends and holidays, same fees
Visits
On-site assessment preferred. Request a visit or call.

What the census means at the door

58%

Older homes. About 58% of homes in Toronto were built in 1980 or earlier, according to the 2021 Census.

Layers of paint build up on older doors and frames, and a lock that seemed to fail is sometimes a latch glued shut by the last coat. Part of the visit in an older area is freeing hardware, cleaning the edges and checking the door swings true.

23%

Single-detached houses make up about 23% of homes in Toronto (2021 Census).

Townhouse rows often share a keyway chosen by the builder. A locksmith can move a household onto a keyway of its own so a neighbour's key, or a key from the construction phase, no longer has any chance of fitting.

Source: Statistics Canada, 2021 Census of Population

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The key turns freely in the round cylinder on the door, all the way around and back, without the bolt shifting at all.

Call now · open 24/7(289) 804-7704
  • On-site assessment preferred
  • Same fees day, night or weekend
  • 16 years in business