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Two people exchanging a key at an open front door, with a disassembled lock cylinder and small parts arranged on a cloth nearby. — Lost Keys — Same-Visit Rekey, Toronto

Emergency Lockouts · Toronto

Lost Keys — Same-Visit Rekey

The spare under the planter by the side door is gone. Everyone in the family swears they did not take it, the planter has clearly been shifted, and you have no idea how long ago that happened.

Call now · open 24/7(289) 804-7704

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In plain words

How much a lost key matters depends on what was lost with it. A ring that dropped into a lake on a canoe trip tells nobody where it fits, so the rekey is a tidy precaution. A ring taken with a wallet or bag that carried your address is a different story: someone now holds both the key and the door it opens, and the rekey comes first. The locksmith asks about this on the phone, says plainly which situation you are in, and schedules the visit accordingly. The work is the same either way, and so is the outcome: a key nobody else has.

Sound familiar?

The renovation wrapped up in the spring. The crew was good, the kitchen looks right, and the key you handed the foreman on day one was never handed back. Nobody kept track of who on the crew carried it.

How the visit goes

Lost Keys — Same-Visit Rekey · Toronto

How the visit goes

Technician in a cap holding a car key fob beside an open vehicle, with a tablet and key parts on a bench.
  1. 1

    Reading each cylinder before it comes off the door

    Every cylinder on the list gets a close look while it is still in the door. The keyway shape and the maker's stamp tell the locksmith which pin kit fits and whether the keys can be cut on the van. The feel of the plug with a working key, if one exists, says whether the pins and springs are healthy or tired. Corrosion on the face, a wobbly plug or a key that needs a jiggle points to a cylinder that will benefit from cleaning or replacing while it is out. A homeowner-rekeyable cylinder, recognisable by its small reset slot beside the keyway, calls for a different tool and gets noted.

  2. 2

    Resetting a homeowner-rekeyable cylinder without its key

    Some newer residential locks carry a small slot beside the keyway that lets a homeowner change the key with a learn tool, but only while a working key is in hand. When that key is the one that was lost, the locksmith uses the manufacturer's reset tool instead: the cylinder is pulled from the lock, seated in the reset fixture, and its internal sidebar and wafers are returned to a blank state. A new key of the right blank is then inserted, the learn tool sets the cylinder to it, and the lock goes back on the door taking the new key and rejecting the old one.

  3. 3

    One key on the ring

    If the house was keyed alike during the visit, the ring that goes back in your pocket is lighter. One key opens the front door, the back door, the garage entry and the gate. Each family member carries one thing instead of a jangle, and the question of which key goes to the dog walker has one answer. New doors added later, a shed or a workshop, can be pinned to the same code when they are installed. Guests and sitters find the arrangement easier too, and a single key is a good deal harder to lose than a bunch.

In the van

  • Rekeying pin kit
  • Cylinder retaining-clip and cap tools
  • Key tags and a key register
  • Top pins and cylinder springs
  • Replacement cylinders

What affects the quote

  1. 1

    Entry as well as rekeying

    If the lost key was your only key and you are locked out too, the door is opened first and that opening is quoted as its own step ahead of the rekey.

  2. 2

    Paperwork for a landlord or building

    Where a landlord, condominium or lease requires a written record of the lock change and key count, preparing that note and any key register update is a small named item.

  3. 3

    Whether the doors can share one key as they are

    Cylinders from the same keyway family are pinned alike with no extra parts. A door from a different family needs a compatible cylinder swapped in if you want a single key, and that part is quoted separately.

Same fees day, night or weekend.

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(289) 804-7704

Lost Keys — Same-Visit Rekey: questions

Advice · (289) 804-7704

How many new keys should I ask for?

Count the people who genuinely need one and add one for a known spare location: each adult, a teenager, a caregiver or regular sitter, the neighbour who checks the house, the landlord if you rent. Keys are cut on site, so the number is easy to settle during the visit. Fewer keys with names attached is the point; another can always be cut later from the code.

What should I do before the locksmith arrives?

Walk the property and note every door the missing key opened, including the garage, shed and gate. Gather any keys you still have, since a working key helps in reading each cylinder. Have identification and, for tenants, something showing the tenancy. Decide roughly how many keys you want and whether you would like all doors on one key. If a garage remote or building fob was lost too, mention it when you book.

Can I just have another key cut instead?

You can, and it solves being without a key. It leaves the lost one working, though, which is the half of the problem that keeps people awake. Rekeying takes about as much effort as a trip to a hardware store counter and ends with a new key in your hand and the old one retired. If the key was mislaid somewhere it will never be found and named nothing, a plain copy is a fair choice.

Toronto, Ontario

Toronto information

Town
Toronto, Ontario
In business
16 years
Hours
Open 24/7 · nights, weekends and holidays, same fees
Visits
On-site assessment preferred. Request a visit or call.

What the census means at the door

58%

Older homes. About 58% of homes in Toronto were built in 1980 or earlier, according to the 2021 Census.

Layers of paint build up on older doors and frames, and a lock that seemed to fail is sometimes a latch glued shut by the last coat. Part of the visit in an older area is freeing hardware, cleaning the edges and checking the door swings true.

23%

Single-detached houses make up about 23% of homes in Toronto (2021 Census).

Townhouse rows often share a keyway chosen by the builder. A locksmith can move a household onto a keyway of its own so a neighbour's key, or a key from the construction phase, no longer has any chance of fitting.

Source: Statistics Canada, 2021 Census of Population

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The spare under the planter by the side door is gone.

Call now · open 24/7(289) 804-7704
  • On-site assessment preferred
  • Same fees day, night or weekend
  • 16 years in business